Support is available from 9:00 am to 5:00 pm (EST) Monday through Friday. In addition customers in Europe and Asia can expect support from 9:00 am to 5:00 pm Monday through Friday London and Tokyo time.
Product Support and Service Levels Policy
For information about the level of standard support Luminoso provides and the response time you can expect for various issues, read our support and service levels policy.
Product Security Statement
For more information, read Luminoso’s official product security policy.