New hosting site for Luminoso Support Center and support ticketing
As of April 24, 2020, the new Luminoso Support Center is now live. Some notes on this update:
All support documentation is now on the new Luminoso Support Center. Please update any documentation bookmarks to reflect this change.
Please submit all support tickets through the updated portal.
The old Luminoso Help Center is no longer available. The former URL for help documentation, support.luminoso.com, now brings you to the new Support Center.
There is now an On-Site Resources folder, where Luminoso on-site users can find all new product release, installation, and update information.
If you have questions about these changes, please contact your Customer Success Manager or reach out to us at email@example.com.
Upgrade to library for voting classifier training
With this release, we introduce an upgrade to the library Compass uses to train voting classifiers. The updated library is backward-compatible with existing classifiers.
However, the log file will display warnings when a voting classifier trained with the old library is first loaded with the new code. We recommend rebuilding the classifiers to prevent unexpected or invalid classification results.
You can easily rebuild while the old version of the classifier is active. Rebuild one of two ways:
Click Rebuild Classifier in the UI.
Issue a POST request to the /api/projects/<project_id>/p/classifiers/<classifier>/rebuild/ endpoint in the API.
As soon as the rebuilding process is complete, the old classifier is deactivated and all classification requests are handled by the new classifier.
Delete datasets from projects
Now, you can delete datasets from Compass projects. A dataset is either specified in a dataset field in your documents or in the UI using the Create Dataset button. When you create a classifier, you can specify the dataset you want to use. Once you delete that dataset, you won't be able to rebuild any classifier using it, but all classifiers remain available.
To delete a dataset:
Log in to Compass and select the project you want to change.
Select Datasets in the Project detail sidebar. The Datasets page opens.
Find the dataset you want to delete and click X in the Delete Dataset column. A confirmation window appears.
Click Delete when you are ready to delete your dataset. The dataset is now deleted. Any classifier it was attached to is still available, but you can’t rebuild it using this dataset.